Terms and Conditions

Terms & Conditions

The following terms and conditions apply to all projects managed by www.bookwhisk.com

01

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OWNERSHIP OF CONTENT

You will retain full ownership of the materials we create for you, as per the agreed-upon terms. We will not claim any rights to the content, and you are free to publish and use it as you choose.

02

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PAYMENT

To ensure the highest level of dedication and efficiency, a 100% upfront payment is required for all our services. This enables us to immediately allocate the necessary resources and assign a dedicated team to your project from the very start. The quoted amount is a one-time, all-inclusive fee, with no hidden charges, recurring payments, or ongoing costs of any kind.

At BookWhisk, authors retain 100% ownership and net royalties from their published works, we (BookWhisk) do not charge, take profits, or deduct any percentage from your future book sales. All proceeds from your book remain entirely yours to keep.

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REVISIONS

We offer unlimited revisions on the work provided, as long as the revision requests are submitted within 7 days of delivery, or up to 14 days in exceptional cases. All revision requests will be handled based on the urgency of the order, with a typical minimum turnaround time of 24 hours.

The revision turnaround time is as follows:

  • For urgent orders (within 24 hours), the revision time will be 24 hours.
  • For orders requiring 24-48 hours, the revision time will be 48 hours.
  • For orders over 48 hours, the revision time will be 72 hours.
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PROJECT REQUIREMENTS

All project details, objectives, and deliverables will be clearly discussed and agreed upon with the client before the commencement of any work. This ensures mutual understanding and alignment from the outset. Any service-related questions or disputes will be handled in accordance with the agreed project scope, these Terms and Conditions, and fair business practices for both parties.

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REFUND POLICY

A full refund may be requested before any work begins on your project. Once the project is initiated, refunds will be processed after deducting any applicable transaction or processing charges.

Please note that orders placed under limited-time promotions or discounted offers are not eligible for refunds.

If you are unsatisfied with any product or service, you may request a refund within five (5) days of order completion. However, at BookWhisk, we offer an unlimited revision policy to ensure every project fully meets your expectations, this allows us to make all necessary adjustments until your vision is achieved.

In the rare event that we are unable to deliver the requested service despite these revisions, we will work with you to provide an appropriate refund or alternative solution based on the circumstances. If no refund request or concern is raised within five (5) days or seven (7) working days after receiving 1st project delievry, it will be considered that you are satisfied with the service or product provided.

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WEBSITE USAGE TERMS

  • The content on www.bookwhisk.com, including but not limited to the company's services, is for informational purposes only and does not constitute advice, guarantees, or warranties.
  • The company, its affiliates, associates, or employees are not liable for any loss or damage caused by any inaccuracies on this website.
  • The company and its affiliates are not responsible for any failure in performance, errors, omissions, interruptions, delays, theft, destruction, computer viruses, communication line failures, or unauthorized access to or alteration of information on this website.
  • You agree to defend, indemnify, and hold harmless the company, its affiliates, partners, officers, representatives, and employees from any claims, liabilities, damages, losses, and expenses arising from: 1. Your access to or use of the website and its services; 2. Your violation of these Terms of Use; 3. Your violation of any third-party rights, including intellectual property or publicity rights.
  • This agreement and your use of this website do not create a partnership, joint venture, employment, or agency relationship between you and the company.